Dispensary Assistant General Manager

$45,760 - $45,760/Yr

Quality Roots - Waterford Township, MI

Full-time - Mid Level

Waterford Township, MI

Wood Product Manufacturing

About the position

The Assistant General Manager at Quality Roots plays a crucial role in supporting the General Manager in overseeing the daily operations of the dispensary. This position involves managing staff, ensuring excellent customer service, and maintaining compliance with state regulations. The ideal candidate will have a passion for the cannabis industry and will work collaboratively with various departments to achieve the company's mission.

Responsibilities

• Direct and coach staff on a regular basis to ensure the dispensary's excellence in sales & service.
• Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction to all staff members.
• Manage and inspire internal staff to deliver the highest level of customer service.
• Review and assist the Inventory Manager and General Manager in receiving all deliveries with diligence and accuracy in accordance with company standards and state regulations.
• Assist with the cash audit process on a nightly and monthly basis, including but not limited to counting down drawers, making bank deposits, fulfilling change orders, etc.
• Track various sales metrics on a daily, weekly, and monthly basis.
• Oversee employee scheduling and attendance.
• Track employee disciplinary actions including marks against attendance, drawer offages, inventory discrepancies, etc.
• Assist with employee training and review process according to company SOPs.
• Assist in conducting nightly and monthly inventory audits in accordance with company and state guidelines to ensure there is no diversion of inventory, and effectively respond to discrepancies.
• Maintain records for all necessary documents: delivery and inventory manifests, nightly and weekly inventory counts, and other company reports.
• Maintain a strong, professional, and communicative relationship with corporate staff.

Requirements

• Must be 21+ years old
• Valid driver's license with reliable access to transportation
• Cannabis industry experience, preferred
• Managerial experience 3+ years, preferred
• Retail experience 2+ years, preferred
• Full-time availability (45 hours per week, flexible schedule)
• Evening and weekend availability required
• Must feel comfortable addressing and engaging with the public
• Capable of sitting, standing, squatting, kneeling, bending or walking throughout the workday
• Ability to push, pull or lift up to 40 lbs

Nice-to-haves

• Leadership and interpersonal skills
• POS/Cash-handling system experience required
• METRC, FlowHub, Dutchie, or other cannabis seed-to-sale experience, highly preferred
• Google Suite including Sheets and Gmail
• Basic knowledge of the cannabis plant and its effect on the endocannabinoid system, or the ability to learn.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance