Dispensary Associate - Part Time

$29,120 - $29,120/Yr

Trulieve - Vero Beach, FL

Part-time - Entry Level

Onsite - Vero Beach, FL

Health and Personal Care Retailers

About the position

The Dispensary Associate at Trulieve is a part-time role focused on providing exceptional customer service and educating patients about cannabis products. This position involves guiding customers through their purchasing journey while ensuring compliance with state regulations. The associate will work closely with management to enhance the customer experience and assist with various operational tasks within the dispensary.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Perform additional team tasks as assigned by Management.

Requirements

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment.
• Excellent people skills and effective communication in both verbal and written form.
• Ability to work effectively without supervision and in a team environment.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff.
• Ability to understand and follow written/oral instructions.
• Must possess a valid driver's license and a clean driving record.

Nice-to-haves

• Experience in the cannabis industry is a plus.
• Bilingual skills may be beneficial.

Benefits

• Paid time off