Dispensary Associate - Part Time

$30,160 - $30,160/Yr

Trulieve - Casa Grande, AZ

Part-time - Entry Level

Onsite - Casa Grande, AZ

Health and Personal Care Retailers

About the position

The Dispensary Associate is a part-time role focused on providing exceptional customer service and education to patients regarding cannabis products. This position involves guiding customers through their purchasing journey, ensuring compliance with state regulations, and maintaining a clean and organized workspace. The Dispensary Associate plays a crucial role in enhancing the customer experience and supporting the overall mission of Trulieve to provide compassionate care to patients in need.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Perform additional team tasks as needed.

Requirements

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment.
• Excellent people skills and effective communication in both verbal and written form.
• Ability to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism.
• Ability to uphold a strict level of confidentiality and discretion.
• Must possess the mental and physical capacities necessary to perform the job duties.

Nice-to-haves

• Prior experience in a dispensary or cannabis-related field.
• Knowledge of cannabis products and their effects.

Benefits

• Pay of $14.50 an hour (position is also eligible for tips).
• Flexible working hours depending on store needs.