Dispensary Patient Consultant - Part Time

Jushi USA - Reading, PA

Part-time - Entry Level

Reading, PA

Textile Mills

About the position

The Dispensary Patient Consultant plays a crucial role in providing exceptional customer service and creating a unique shopping experience for patrons at the dispensary. This part-time position involves assisting customers with their needs, ensuring compliance with company policies and industry regulations, and contributing to the overall sales performance of the retail location.

Responsibilities

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns.
• Lead tours of the sales floor within the store, making product recommendations based on ongoing research of products available.
• Retain thorough and comprehensive knowledge of patient and member benefits, discounts, coupons, and promotions, encouraging memberships for medical guests.
• Abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance.
• Maintain cleanliness and organization of the store by stocking retail items and supplies, sweeping, mopping, and sanitizing.
• Operate cash register, computer-based POS system, and cash drawer.
• Work as part of a team to ensure sales, guest satisfaction, and compliance goals are met by designated timelines.
• Perform other job duties as assigned.

Requirements

• High School diploma or General Education Development (GED) required.
• Minimum of 2 years' experience with customer service in retail.
• Excellent computer, mathematical, language, and reasoning skills.
• Bilingual in Spanish preferred.
• Excellent multi-tasking skills over the phone and in-person.

Nice-to-haves

• Associate or Bachelor's degree in any field preferred.

Benefits

• Dental insurance
• Disability insurance
• Health insurance
• Vision insurance