About the position
Become a part of the NIKE, Inc. team, where we do more than just outfit the world's best athletes. At NIKE, Inc., we explore potential, obliterate boundaries, and push the edges of what can be achieved. We seek individuals who can grow, think, dream, and create. Our culture thrives on embracing diversity and rewarding imagination, making it a place for achievers, leaders, and visionaries. Each person brings unique skills and passion to a challenging and constantly evolving environment. The NIKE, Inc. Supply Chain team is the engine that propels our products around the globe. Supply Chain experts ensure that nearly a billion units of footwear, apparel, and equipment arrive at the right place and at the right time each year. This complex job is managed by Supply Chain teams that work with a network of over 50 distribution centers, thousands of accounts, and more than 100,000 retail stores worldwide, making the impossible happen every single day. This job opening is for the North American Logistics Facility located at 3100 New Frayser Blvd, Memphis, TN 38128. As a Distribution Center Coach, you will lead and influence the input/output of employees' production. You will actively listen and address employees' concerns while working in harmony with the Flow Support Center to make the best business decisions. Your role will involve processing multiple demands to maximize the Distribution Center's output, conducting follow-up meetings, and proactively assessing the quality of work performed by employees. You will provide your team with the proper procedures and resources needed to achieve results, manage your departmental budget, and update the Production/Status Report daily. Additionally, you will monitor, review, and research Kronos and Control Plus reports daily to ensure the accuracy of your team's production records and paychecks. Maintaining a high level of floor presence will be essential to direct the flow of work and manage the necessary movement of the team. You will also counsel employees on conflicting issues while interacting with HR for the best solutions and documenting results. Attending workflow meetings to plan strategy, discuss pertinent information, and share best practices with teammates will be part of your responsibilities.
Responsibilities
- Lead and influence the input/output of employees' production.
- Actively listen and address employees' concerns.
- Work in harmony with the Flow Support Center to make business decisions.
- Process multiple demands to maximize Distribution Center's output.
- Conduct follow-up meetings and assess the quality of work performed by employees.
- Provide team with proper procedures and resources needed to attain results.
- Manage departmental budget and update Production/Status Report daily.
- Monitor, review, and research Kronos and Control Plus reports for accuracy.
- Maintain high level of floor presence to direct the flow of work.
- Counsel employees on conflicting issues and interact with HR for solutions.
- Attend workflow meetings to plan strategy and share best practices.
Requirements
- Bachelor's degree or a related discipline and at least 3 years management experience in a distribution or manufacturing environment; or an additional 2 years in lieu of a degree is preferred.
- 3 plus years of experience managing employees required.
- Working knowledge of automated distribution systems and departmental budgets.
- Ability to manage multiple tasks simultaneously.
- PC skills required, experience with Excel, Word, SAP, DCMS and Kronos would be a plus.
- Strong decision-making and problem-solving skills, attentive to details, and able to work well under pressure.
- Demonstrated ability to work as a team member and handle confidential matters professionally.
- Excellent written and verbal communication skills.
- Ability to embrace and promote others' ideas, motivate employees, and build working relationships.
- Understanding and fostering a diverse workforce.
- Ability to work overtime with little or no notice before or after scheduled shift.
- Ability to access all areas of the warehouse and lift up to 50 lbs.
Nice-to-haves
- Project management skills preferred.
Benefits
- Generous total rewards package.
- Casual work environment.
- Diverse and inclusive culture.
- Electric atmosphere for professional development.
