Distribution Center Supervisor

Goodwill of North Georgia - Norcross, GA

Full-time - Entry Level

Norcross, GA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential. The position is accountable for managing the operations of the distribution center in accordance with established business practices as mandated by the agency's policies, procedures, and budget projections in an assistant role. The role serves as a key holder in support of the distribution management team, supervising, managing, and coordinating the activities of production and sorting for a Distribution Center that supports a network of retail stores engaged in the selling of donated goods. The position also involves supervising distribution center team members' workload to ensure operational standards are met.

Responsibilities

• Open the distribution center as key holder/supervisor on duty
• Supervise all distribution center team members during assigned shift to ensure operational standards are met
• Develop, train, coach and support distribution center team members for career growth within the organization
• Comply with agency policies and Donated Goods Retail standard operating procedures (SOPs) and the agency's safety and security policies and procedures
• Assist team members with complaint resolution, and communicate complaints and issues to management team
• Maintain proficiency for tasks required in all workstations
• Perform and assist in all functions completed by Distribution Center team
• Support the Distribution Manager with maintaining the physical condition of the warehouse by inspecting equipment, issuing work orders for repair, and requisitions for replacement
• Track and report Distribution Center incoming and outgoing sorted/unsorted donations
• Support in maintaining all company records and reports accurately and in a timely manner
• Attend all meetings and training as required by the agency
• Monitor and maintain overall distribution center appearance and housekeeping to agency standards
• Perform other duties as assigned by management

Requirements

• High School Diploma or GED required
• Minimum of one (1) year experience overseeing distribution center functions, preferred
• Intermediate and proven knowledge with Microsoft Office
• Effective interpersonal skills as well as oral and written communication skills
• Detail oriented with the ability to work in a fast-paced environment
• Must be able to work independently as well as in a team environment
• Strong organizational skills and the ability to demonstrate sound judgement