Distribution Center Support Associate

About the position

The Distribution Center Support Associate at MRC Global, Inc. is primarily responsible for supporting warehouse functions through the use of specific software. This role involves ensuring accurate business transaction processes, maintaining high standards of customer service, facilitating communication, and promoting workplace safety.

Responsibilities

• Locate and pull Mill Test Reports for Hub material using MRC Global specific software, Document Library, and the internet.
• Type bills of lading, route freight, and call carriers for pick up.
• Count, file, and log pick tickets.
• Research information for internal and external customers.
• Learn new business processes and office procedures as required and serve as a resource to others.
• Maintain quality and professional standards with customers, vendors, and other MRC Global branches and departments.
• Maintain confidential information pertaining to pricing and customer issues.
• Answer incoming phone calls and route them to the appropriate person.
• Establish and maintain files.
• Promote a safe workplace by participating in safety activities and reporting hazards.
• Assure compliance with company business processes.
• Perform other duties and projects as assigned.
• Adhere to MRC Global ethics policy and hold others accountable for ethical behavior.

Requirements

• Ability to perform essential duties with or without reasonable accommodation.
• Strong attention to detail to ensure accuracy in business transactions.
• Excellent communication skills for customer service and internal coordination.
• Ability to maintain confidentiality regarding pricing and customer issues.