Tapestry
posted 19 days ago
Full-time
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
The Shipping Clerk at Tapestry plays a crucial role in providing clerical support to the Shipping area, ensuring accurate inventory records of outbound shipments. This position involves communication with various stakeholders to plan and resolve shipping issues, as well as conducting inventory checks and updating shipping reports.
Responsibilities
- Monitor Open Wave report daily to ensure orders are processed within 24 hours and shipped on schedule.
- Monitor Remaining Retail report to ensure timely delivery of orders to shipping for loading.
- Provide necessary paperwork to accounts' traffic department for carrier assignment.
- Coordinate shipment pick-ups with carriers and communicate updated ETAs.
- Inform Account Services of potential shipping problems or delays.
- Coordinate routing of North American and International wholesale volume with accounts and freight forwarders.
- Analyze operational gaps and collaborate with Team Leader and Warehouse/Customer Service teams to address them.
- Review routing guides and understand International account requirements for accurate shipments.
- Compile and update Shipping reports.
- Complete other duties as assigned.
Requirements
- High school diploma or equivalent.
- More than one year of experience in a clerical, customer service, or related warehouse function.
- Intermediate Microsoft Office skills.
- Excellent verbal and written communication skills.
- Strong decision-making, problem-solving, organizational, and follow-up skills.
