Distribution Operations Manager

$80,000 - $85,000/Yr

AppleOne - Auburn, WA

Full-time - Mid Level

Auburn, WA

Administrative and Support Services

About the position

We are seeking a dynamic Operations Manager to oversee daily operations and support our continued growth. This role is ideal for a strong leader with excellent communication skills and a proactive mindset. As Operations Manager, you will play a key role in optimizing processes, managing cross-functional teams, and cultivating a positive, productive team culture. This position offers the potential for career growth, with a clear path to becoming the Director of Operations.

Responsibilities

• Oversee daily operations across multiple departments, including warehouse management, customer service, and facilities.
• Monitor key performance indicators (KPIs), analyze data, and recommend improvements to boost efficiency and productivity.
• Develop and implement standard operating procedures (SOPs) to streamline processes, reduce costs, and improve quality.
• Manage budgets for staffing, equipment, and supplies while working closely with finance to ensure cost control.
• Conduct staff performance reviews, provide training, and resolve employee issues to maintain a high-performing team.
• Ensure full compliance with health, safety, and environmental regulations, implementing necessary safety protocols.
• Manage supplier relationships, negotiate contracts, and oversee timely delivery of goods and services.
• Address customer concerns quickly and effectively to maintain high satisfaction levels.
• Serve as a key liaison between senior leadership and internal teams to ensure alignment on goals and objectives.

Requirements

• Proven experience in operations management, ideally within packaging, manufacturing, or logistics industries.
• Bachelor's degree in Business Administration, Operations Management, Logistics, or a related field; advanced degrees or certifications (e.g., Six Sigma, PMP) are a plus.
• Strong leadership skills with the potential to advance to a Director of Operations role.
• Excellent communication and collaboration skills, with a proactive approach to problem-solving.
• Proficiency in ERP systems and data analysis tools.
• Experience managing projects, driving process improvements, and handling change initiatives in a fast-paced environment.
• Adaptable and forward-thinking, with a commitment to continuous improvement and growth.
• Alignment with our company values of respect, customer service excellence, and teamwork.

Nice-to-haves

• Advanced degrees or certifications (e.g., Six Sigma, PMP) are a plus.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance