Distribution Ops Coord VOD

Disney Entertainment & ESPN Technology - Spring, TX

Full-time - Entry Level

Spring, TX

About the position

The role at Disney Entertainment & ESPN Technology focuses on managing Video-On-Demand (VOD) asset distribution and ensuring the accuracy of metadata management for various Disney partners. The position involves interacting with internal and external stakeholders to provide support for VOD delivery, maintain high customer service standards, and oversee the timely distribution of media content. The candidate will work within a fast-paced environment, collaborating across teams to streamline operations and enhance the overall content delivery process.

Responsibilities

• Interact with internal and external Disney partners to provide support for VOD delivery.
• Maintain high levels of customer service at all times.
• Accountable for database accuracy and technical compliance for VOD partners.
• Provide timely communication to incoming affiliate MVPD inquiries and support requests.
• Distribute delivery planners and communicate delivery schedules to affiliates and MVPDs.
• Perform deliveries of media using internal and external applications and tools.
• Redeliver VOD packages to affiliates/MVPDs as requested.
• Track and escalate affiliate/MVPD issues to management.
• Oversee automated and manual Aspera VOD and DAI ads and promos deliveries to MVPDs.
• Confirm all entertainment programming assets are delivered as scheduled by programming teams.
• Assist with communication of takedown alerts and affiliate alerts for high-profile content deliveries.
• Assist with daily reporting and tactical tasks related to Canoe DAI assets/metadata and Nielsen VOD TIC Encoding data.
• Develop, document, maintain, and enforce media management, storage, and content security policies.

Requirements

• Bachelor's degree or equivalent experience.
• 1 year of experience in media packaging and distribution and/or television operations preferred.
• Broadcast/Cable television, Studio, or Post Production house experience is preferred.
• Standard understanding of business tools and applications such as Google suite.
• Exemplary data analysis and Excel proficiency.
• Familiarity with media delivery tools such as Aspera and Signiant.
• Basic understanding and deep interest in television operations and broadcast/streaming technology platforms.
• Ability to adapt and learn new systems and technology in rapidly changing environments.

Nice-to-haves

• Affinity for Disney brands and values.

Benefits

• Health insurance coverage
• Dental insurance coverage
• 401k benefit for retirement savings plan
• Paid holidays
• Flexible scheduling options
• Professional development opportunities