Distribution Specialist

Expeditors - Surprise, AZ

Full-time - Entry Level

Surprise, AZ

10,001+ employees

Support Activities for Transportation

About the position

The Distribution Specialist role at Expeditors focuses on ensuring the proper and timely movement of freight and information while providing exceptional customer service within the Distribution department. This position involves processing customer orders, managing communications, and maintaining accurate records, all while adhering to company policies and regulations.

Responsibilities

• Daily process and input of all customer orders.
• Provide daily operational reports that are accurate and timely.
• Manage daily email communication with the customer.
• Generate all related paperwork and necessary information required for customer work orders.
• Check all orders for special requests and post inventory records.
• Perform accurate and timely data entry for receiving, order allocation, shipping, and inventory management.
• Trace orders as required and notify customers of any activity concerning their order.
• Ensure accurate and timely client and vendor billing.
• Maintain damage records.
• Provide warehouse staff with necessary documents and information needed to complete receiving and to ship orders.
• Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information.
• Maintain strong relationships with the on-site vendor.
• Provide support with other miscellaneous projects, filing, and research.
• Ensure compliance at all times to regulations, including internal policies and external government regulations or customer policies/requirements.
• Escalate problems to Management when necessary.

Requirements

• Understanding transportation process of all models is a plus.
• Hazardous Materials certification (preferred).
• Good computer skills (e.g., MS Excel, MS Word).
• Fluent in English.
• 6 months to 1-year related experience and/or training; or equivalent combination of education and experience.
• Meet company standards of 52 hours training per year, including as needed management/leadership training.
• Excellent organizational skills and time management skills.
• Positive and willing to help attitude.
• Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate.

Nice-to-haves

• Hazardous Materials certification (preferred).

Benefits

• Competitive salary
• Paid Vacation, Holiday, Sick Time
• Matching 401(k) plan
• Health, Life and Long Term Disability Insurance provided
• Stock Purchase Plan
• Training and Personnel Development Program