District Account Executive

UPS - Windsor Locks, CT

Full-time - Mid Level

Windsor Locks, CT

Couriers and Messengers

About the position

The District Account Executive at UPS is responsible for developing new and existing business relationships within the Supply Chain Solutions market. This role focuses on driving revenue growth through strategic, customer-focused selling, identifying key decision-makers, and expanding opportunities for UPS Global Freight Forwarding products and services. The incumbent will engage with customers to understand their supply chain needs, promote internal business relationships, and ensure the delivery of comprehensive logistics solutions.

Responsibilities

• Penetrates existing account base to better understand full supply chain, leading to new business opportunities and key decision maker relationships.
• Coordinates customer meetings with decision-makers to identify needs over wants, determine areas of opportunity, and develops sales strategies to win new business.
• Identifies areas of churn to develop strategies for winning back business.
• Prospects and hunts for new business through various customer opportunity identification methods including published data, industry guides, referrals and territory management.
• Targets customer opportunities with small to medium sized business.
• Engages with the customer to identify areas of need while creating value throughout the sales process.
• Facilitates customer entertainment to develop and solidify relationships with preferred customers.
• Collaborates with Operations to establish standard operating procedures for meeting customer expectations.
• Educates customers on technology solutions to provide independent tracking, pricing, and reporting capabilities.
• Applies sales strategies and knowledge gained from sales training to identify areas where UPS solutions can be implemented.
• Plans Quarterly Business Reviews (QBR's) with customers to review business trends and UPS time and transit performance.
• Participates in joint customer calls with peers and counterparts to promote UPS products/services.
• Attends functional meetings with sales counterparts to promote enterprise selling.
• Identifies account decliners/gainers to develop strategies for winning back business and promoting future growth.
• Uses state of the art Customer Relations Management software (CRM) to develop strategic plans for customer growth and development.

Requirements

• Minimum 3 years of experience in successful territory management.
• Minimum 3 years of sales experience.
• Business-to-Business or Business-to-Consumer sales experience, or UPS management or customer facing role experience.
• Bachelor's Degree (or internationally comparable degree) in Business, Marketing or related field.
• Minimum 3 years of Freight Forwarding sales experience.

Nice-to-haves

• Demonstrates ability to conduct research and develop territory sales plans and possesses organization/strategic planning skills.
• Proficient with Microsoft Office Products (Word, Excel, Access, and Outlook).

Benefits

• Flexible schedule