Lowe's - Wasilla, AK

posted 3 months ago

Full-time
Wasilla, AK
1,001-5,000 employees
Building Material and Garden Equipment and Supplies Dealers

About the position

As a District Asset Protection Manager at Lowe's Home Improvement, you will play a crucial role in safeguarding the company's assets while ensuring a safe and efficient operational environment across multiple stores. Your primary responsibility will be to drive the development of tactical plans that align with asset protection, safety, and business strategies, effectively bringing the company's vision into realization. You will evaluate assigned stores to ensure they operate within established company policies, procedures, and guidelines, performing thorough store walk-throughs to assess overall safety, security, and operational efficiency. In this role, you will provide training and support during program rollouts and system enhancements, managing expense accounts for key controllable expenses such as loss prevention payroll, safety and security measures, and shrink management. You will be responsible for hiring, supervising, training, and developing Asset Protection and Safety Managers and Senior Asset Protection Managers in your assigned stores, aligning your team's efforts with critical projects that contribute to overall success. Your position will require you to build strong relationships and collaborate effectively with key internal and external leaders, including regional, district, and store leadership teams. You will partner with store leadership to help employees understand how operational goals impact customer experience, developing and presenting communications to store, district, and regional leadership. Additionally, you will train store personnel on proper reporting procedures and evaluate compliance with safety, security, and Hazmat-related documentation requirements. You will also respond to and manage crisis situations, driving awareness and participation in safety programs to minimize incidents. Analyzing safety reporting and shrink-related data will be essential to identify trends and implement corrective actions. You will validate the execution of shrink programs, conduct investigations, and provide direction on operational processes that impact stock accuracy. Your role will involve coaching employees on processes that directly affect customer experience and delivering consistent reporting to support stores in improving their financial performance. Ultimately, you will identify key areas for improvement and encourage leadership teams to close performance gaps.

Responsibilities

  • Drives the development of tactical plans aligned with asset protection, safety, and business strategies.
  • Evaluates assigned stores to ensure compliance with company policies, procedures, and guidelines.
  • Performs store walk-throughs to assess safety, security, and operational efficiency.
  • Provides training and support during program rollouts and system enhancements.
  • Manages expense accounts for key controllable expenses.
  • Hires, supervises, trains, and develops Asset Protection and Safety Managers.
  • Aligns the team's efforts to critical projects for success.
  • Provides feedback and mentorship to team members.
  • Builds relationships with key internal and external leaders.
  • Partners with store leadership to enhance employee understanding of operational goals.
  • Develops and presents communications to leadership.
  • Trains store personnel on reporting procedures and evaluates compliance.
  • Responds to and manages crisis situations.
  • Drives awareness and participation in safety programs.
  • Analyzes safety reporting to identify trends.
  • Analyzes data to identify shrink-related issues and root causes.
  • Validates execution of shrink programs across the district.
  • Conducts investigations and provides action steps for theft concerns.
  • Reviews and validates operational processes impacting stock accuracy.
  • Partners with leadership to improve customer experience while controlling expenses.
  • Coaches employees on processes impacting customer experience.
  • Delivers reporting and trend analysis to support financial performance improvement.
  • Identifies areas for improvement and encourages leadership to close gaps.

Requirements

  • Bachelor's degree.
  • 5 years of experience in a retail or professional environment in loss prevention.
  • 5 years of experience in a multi-store big box retail environment.
  • Demonstrated experience analyzing and using varied sources of data.
  • Experience working closely with cross-functional teams.

Nice-to-haves

  • 10 years of experience in multi-store retail.
  • Experience in an omni-channel retail environment.
  • Demonstrated experience analyzing business documents.
  • Experience conducting quality reviews/audits.
  • Experience using physical security systems.
  • LPC/LPQ qualification.
  • Completion of a certified training program.

Benefits

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
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