JCPenney - Las Vegas, NV

posted 3 months ago

Full-time - Manager
Las Vegas, NV
10,001+ employees
General Merchandise Retailers

About the position

The District Asset Protection Manager (DAPM) at JCPenney is responsible for leading Asset Protection programs and training across assigned districts, ensuring adherence to company policies and procedures. This role is pivotal in driving sales, profit, and fostering a customer service culture within the organization. The DAPM will communicate shrinkage awareness and reduction strategies to store and Asset Protection teams, ensuring that these strategies are effectively executed. Regular follow-ups will be conducted to assess compliance with Asset Protection directives, and the DAPM will manage performance through talent and succession planning, coaching, and developmental conversations with direct reports. In addition to team development, the DAPM will oversee the execution of Asset Protection programs, providing leadership and guidance to teams and General Managers. This includes reviewing operational execution of shrink programs, physical security standards, and compliance with company policies. The DAPM will analyze Asset Protection metrics to identify unfavorable trends and implement appropriate actions to prevent losses. Regular store visits will be conducted to coach and train associates, assess performance, and ensure high levels of execution and compliance with shrink action plans. The DAPM will also play a critical role in investigations, ensuring timely responses to issues of safety, theft, and fraud. This includes overseeing internal investigations, maintaining relationships with local law enforcement, and ensuring that all documentation is in accordance with company policies. Furthermore, the DAPM will review the execution of safety programs and respond to critical incidents, providing necessary communication and support for remediation efforts. This position requires a strong focus on accountability, critical thinking, collaboration, and continuous improvement to build a diverse and high-performing team.

Responsibilities

  • Lead Asset Protection programs and training for assigned districts.
  • Communicate shrinkage awareness and reduction strategies to Store and Asset Protection teams.
  • Manage performance through talent and succession planning, coaching, and developmental conversations.
  • Conduct regular store visits to observe, coach, train, and assess talent and performance.
  • Oversee Asset Protection programs and provide leadership to AP teams and General Managers.
  • Review operational execution of shrink programs and physical security standards.
  • Analyze Asset Protection metrics for unfavorable trends and implement corrective actions.
  • Ensure timely investigation of theft and fraud issues impacting stores and associates.
  • Develop and maintain relationships with local law enforcement and community partners.
  • Review and approve internal case reports and documentation.

Requirements

  • Experience in asset protection or loss prevention management.
  • Strong leadership and team development skills.
  • Ability to analyze data and identify trends.
  • Excellent communication and interpersonal skills.
  • Knowledge of safety and security standards.

Nice-to-haves

  • Experience in retail management.
  • Familiarity with PCI and PII compliance standards.
  • Previous experience in investigations or law enforcement.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Paid vacation/holidays
  • Associate discount on JCPenney merchandise
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