Unclassified - Ontario, CA
posted 3 months ago
The District Franchise Sales & Operations Manager is a pivotal leadership role that focuses on driving the growth of our brands through effective franchise development while ensuring operational excellence across all franchise locations. This position merges strategic sales initiatives with direct oversight of operational standards, providing essential support to franchisees to maximize their success and profitability. The role requires a dynamic individual who can navigate the complexities of franchise management and operational oversight, ensuring that all franchise locations adhere to the brand's high standards and operational procedures. In this role, you will lead the franchise sales strategy aimed at expanding our brands in targeted markets across Canada. This involves identifying and pursuing prospective franchisees through networking, industry events, and marketing initiatives. You will conduct presentations and franchise discovery days to showcase the value proposition of joining our brands, managing the franchise development pipeline, and overseeing the evaluation of franchise applications and candidates. Training and onboarding new franchisees is another critical aspect of this position. You will implement comprehensive training programs to ensure that new franchisees understand operational procedures, brand standards, and customer service excellence. Additionally, you will oversee the onboarding process for new franchise locations, providing ongoing support and guidance during their startup phase. Operational oversight is key to maintaining the integrity of our brand. You will monitor and analyze operational performance across designated franchise locations to ensure compliance with brand standards and operational procedures. Regular audits and site visits will be conducted to assess franchisee adherence to quality, service, and operational excellence. Collaborating with franchisees to develop and implement action plans for improvement will be essential in leveraging best practices to enhance productivity and customer satisfaction. As the primary point of contact for franchisees, you will provide ongoing support, resources, and assistance in resolving operational challenges. Establishing and maintaining strong relationships with franchise owners will foster a collaborative environment that encourages feedback and open communication. You will facilitate regular training workshops, conferences, and meetings to promote the sharing of best practices and operational insights among franchisees. Strategic planning and analysis will also be part of your responsibilities. You will analyze market trends, industry developments, and competitor activities to inform franchise sales strategies and operational initiatives. Working closely with the executive team, you will develop and execute strategic plans that align with overall business objectives and drive franchise growth. Additionally, collaborating with the marketing team to create effective marketing strategies that support franchise sales and enhance brand visibility will be crucial. Ensuring franchisees are equipped with marketing materials and resources to promote their locations effectively is also part of your role.