District Manager, Asset Protection (Los Angeles)

$72,000 - $76,000/Yr

Abercrombie & Fitch - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Asset Protection role at Abercrombie & Fitch Co. focuses on executing initiatives to reduce shrinkage and enhance asset protection across a designated district of 20-30 stores. This position involves collaborating with local store management and district managers to achieve strategic objectives, managing compliance programs, conducting audits, and training personnel to ensure adherence to asset protection policies. The role requires strong analytical skills to assess business metrics and implement effective loss prevention strategies.

Responsibilities

• Execute Asset Protection initiatives in assigned district (20-30 stores) and implement shortage reduction programs in high shrink locations.
• Partner with local store management and corresponding District Managers to meet strategic asset protection objectives.
• Manage Focus Store program to ensure store compliance and follow up on sub-standard performers.
• Manage AP audit and training program in assigned stores.
• Perform operational audits of store districts focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance, and customer service.
• Optimize inventory accuracy through effective execution of physical inventories, store transfer monitoring, and OMNI compliance.
• Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance.
• Efficiently recruit, hire, and train Asset Protection Agents and Investigators.
• Ensure accuracy and compliance of direct reports through Asset Protection initiatives.
• Train new Agents and Investigators and ensure compliance with shoplifting apprehension policies.
• Participate in coordinated blitz efforts alongside ORC and other AP Team Members, which may require overnight travel.
• Participate in store associate training regarding approved Asset Protection procedures and workshops.
• Conduct routine assessments of store operations, pre-shrink indicators, and safety compliance measures through operational audits.
• Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols.
• Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty.
• Conduct investigations and interviews for inventory, cash loss, and violations of policy.
• Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement.

Requirements

• 4-year degree preferred.
• 4 or more years of experience in the Asset Protection field including supervisory role.
• Strong communication and interpersonal skills, fluent in English and local language (where appropriate).
• Demonstrated ability to lead teams remotely.
• Confident and able to talk in front of groups.
• Effective at fostering strong business partnerships.
• Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines.
• Ability to work nights, evenings, and weekends appropriate to retail business needs.
• Must pass a comprehensive background investigation.
• Must be Wicklander - Zulawski trained in interviewing.
• Working knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis).

Benefits

• Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Access to Carrot for parenthood support
• Access to Headspace for mental wellness
• 401(K) Savings Plan with Company Match
• Opportunities for Career Advancement