District Manager- Raleigh, NC

Murphy USA - Raleigh, NC

Full-time - Manager

Raleigh, NC

1,001-5,000 employees

Motor Vehicle and Parts Dealers

About the position

The District Manager is responsible for overseeing the performance and operations of approximately ten to fifteen stores within a designated district. This role emphasizes delivering exceptional customer service, achieving operational excellence, and fostering the professional development of the Store Management team. The District Manager acts as a business owner, ensuring that each store meets performance goals and adheres to company standards.

Responsibilities

• Drive district same store growth to be at or above the previous year.
• Drive district same store fuel break even to be at or above the previous year.
• Effectively implement and uphold Standard Operating Procedures to allow for sustainable growth.
• Drive SMG and OSAT scores to be at or above goal.
• Ensure new store sites are opened effectively, on time, and fully staffed with trained personnel.
• Ensure total merchandise gross margin growth per site is at or above plan.
• Drive promotional sales to be at or above plan.
• Ensure stores are set and maintained to plan-o-gram.
• Manage district operation costs to be at or below plan (before maintenance refresh).
• Ensure district safety results are achieved (Total Recordable Injury Rate).
• Manage district shrink results to be at or below plan.
• Ensure store management positions are filled with succession plans in place.
• Support company initiatives/roll-outs and maintain changes.
• Ensure store hours of operation are optimized.
• Identify key competitors correctly.
• Optimize district-wide market trends.
• Effectively communicate with the Fuel Pricing and Merchandising departments to ensure margins are optimized.
• Maintain compliance to fuel and merchandising programs.
• Effectively administer CTM program.
• Effectively develop Store Managers.
• Ensure store teams are actively demonstrating our principles and core competencies.
• Ensure performance review process is administered consistently and effectively across the district.
• Conduct effective store visits per company guidelines.
• Perform any other related duties as required or assigned.

Requirements

• Broad knowledge of fields such as accounting, marketing, business administration, finance, etc.
• Equivalent to a four-year college degree.
• 12 to 18 months related experience and/or training, or equivalent combination of education and experience.