District Manager

It'Sugar - Foxborough, MA

Full-time - Mid Level

Foxborough, MA

51-100 employees

Food and Beverage Retailers

About the position

The District Manager at IT'SUGAR is responsible for overseeing multiple retail locations within a designated district, focusing on driving sales and profitability through effective management, training, and development of store managers. This role emphasizes creating a positive and engaging work environment while ensuring operational standards are met and customer experiences are exceptional.

Responsibilities

• Oversee multiple store locations and manage sales and profit in the assigned district.
• Mentor, coach, and counsel store managers to enhance performance.
• Lead and motivate teams through positive brand representation and problem-solving.
• Train managers on customer engagement models and hold them accountable.
• Make staffing decisions including hiring, training, and disciplinary actions.
• Participate in regional initiatives as defined by Store Operations Leadership.
• Attract and retain qualified candidates for leadership positions.
• Establish a collaborative selling culture and ensure training in sales programs.
• Manage operational standards and oversee the district budget.
• Maintain communication with store managers regarding product recommendations and inventory.
• Ensure adherence to visual guidelines and brand image.
• Validate planning and setup for special events and promotions.
• Communicate loss prevention issues with store managers and escalate as needed.
• Represent and uphold the company's core values.

Requirements

• High School diploma or equivalent required; Bachelor's degree preferred.
• 7+ years of retail experience required.
• Prior sales and management experience in a retail environment is required.
• Minimum 3 years of experience as a District Manager.
• Willingness to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to stand and walk for long periods, use hands to handle or feel, and reach with hands and arms.
• Ability to lift/move up to 25 lbs independently and up to 50 lbs with assistance.
• Strong computer skills are necessary.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Paid time off
• Employee assistance program
• 401(k) matching
• 30% Employee Discount Perk Spot