District Manager

$65,000 - $78,000/Yr

Fiery Crab - New Orleans, LA

Full-time - Mid Level

New Orleans, LA

11-50 employees

Food Services and Drinking Places

About the position

The District Manager role at Fiery Crab is a leadership position responsible for overseeing multiple store locations. This role focuses on motivating and mentoring store managers, ensuring customer satisfaction, and measuring financial performance across the district. The District Manager will develop the management team, implement company programs, and maintain operational excellence while fostering a welcoming environment for both employees and customers.

Responsibilities

• Develops the store management team within the district to deliver exceptional guest service in all stores.
• Drives the implementation of company programs by motivating and supporting the store management team.
• Plans, identifies, communicates, and delegates key responsibilities to ensure smooth operations within the district.
• Creates district implementation plans to support regional and company initiatives.
• Monitors and manages district-wide management staffing levels.
• Ensures management-level employee development and talent acquisition.
• Communicates clearly and concisely to ensure effective operations at the store and district level.
• Ensures adherence to applicable wage and hour laws for nonexempt employees and minors.
• Solicits customer feedback to understand customer needs and the needs of the local community.

Requirements

• 3 years of experience as a District Manager or equivalent level position.
• Experience analyzing financial reports.
• Experience in a complex, fast-paced environment.
• Experience in a multi-unit environment.
• Retail management experience.
• Ability to manage the overall operations of multiple stores independently.
• Knowledge of retail or restaurant industry operations.
• Strong operational skills in a customer-service environment.
• Supervisory skills.
• Team-building skills.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to build relationships.
• Ability to handle confidential and sensitive information.

Benefits

• Bonus pay