District Operations Specialist

Syngenta Group - Bloomington, IL

Full-time - Entry Level

Bloomington, IL

Merchant Wholesalers, Nondurable Goods

About the position

The District Operations Specialist role at Syngenta Crop Protection is a pivotal position that supports the East Heartland region, which includes Missouri, Illinois, Indiana, Ohio, Michigan, and Wisconsin. This role is primarily remote, with optimal support locations in Illinois and Iowa, although other locations may be considered based on the candidate's experience and qualifications. The District Operations Specialist is integral to the Commercial team, contributing to the overarching goal of enhancing agricultural practices and ensuring food security while minimizing environmental impact. In this role, the District Operations Specialist will provide essential operational support to the assigned District Sales teams. This support is crucial for maximizing the time that customer-facing employees can spend in the field, thereby improving customer engagement and service delivery. The responsibilities include project coordination, analytics support, and customer service, particularly in relation to Salesforce.com training for field sales teams. The Specialist will also assist in onboarding new personnel, ensuring they are well-versed in systems, procedures, and operational workflows. The position requires a proactive approach to identifying and leading workstreams aimed at improving business processes. The Specialist will act as the primary liaison between operations and field sales teams, ensuring effective communication and implementation of business processes and system platforms. Additionally, the role encompasses general office administration tasks such as invoicing and budget tracking, along with providing ad-hoc administration and project management support as needed.

Responsibilities

• Provide project coordination and support to assigned sales districts with events, meetings, preparation of reports, presentations and other material as needed.
• Provide analytics and sales data support to assigned districts.
• Provide excellent customer service and on-going Salesforce.com training to field sales teams in the assigned geography.
• Assist with onboarding new field personnel with systems, procedures and ways of working and assists with training plans and implementation.
• Act as primary liaison between operations and field sales teams as it pertains to creating, implementing, maintaining and training on business processes and system platforms.
• Lead and identify workstreams to improve business processes.
• Ensure operational effectiveness and efficiency for assigned sales districts.
• Provide operational support to overall CU and/or field sales with general office administration such as invoicing and budget tracking as needed.
• Provide Adhoc administration and project management as needed.

Requirements

• A minimum of a High School diploma or equivalent is required; A Bachelor's degree is highly preferred.
• Up to 20% travel may be required including some overnight travel.
• All applicants must be able to work in the US without sponsorship from Syngenta.
• A minimum of 2 years of experience in an operational and/or customer service role.
• Attention to detail, exceptional organization, time management and prioritization skills are essential for this position.
• Ability to effectively collaborate with key stakeholders within and outside of the Commercial Unit to achieve CU objectives.
• Experience with Salesforce.com.

Nice-to-haves

• Experience in the agricultural sector or related fields.

Benefits

• A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members.
• Flexible work options to support your work and personal needs.
• Full Benefit Package (Medical, Dental & Vision) that starts your first day.
• 401k plan with company match, Profit Sharing & Retirement Savings Contribution.
• Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.