District Outside Parts Sales Manager

Truck Enterprises - Chesapeake, VA

Full-time - Mid Level

Chesapeake, VA

Truck Transportation

About the position

Are you ready to join an industry leader with a strong foundation of success? Kenworth Sales Company was awarded the 2020 Dealer of the Year award and after 77 years of consistent excellence, we are still growing! The world learned just how essential the trucking industry is over the last few years! Come be a part of our success and the valuable impact the trucking industry has on our economy! Enjoy a fast-paced work environment, interactive role with team members and customers along with many opportunities for growth among our 25 locations in the West and 9 locations in the East. The primary function of the Outside Parts Sales Manager is to work with the Outside Sales force within the area of their responsibility to train, coach and track individual progress. This role will be responsible for identifying target products, designing and implementing selling strategies to increase sales and gross profits. The Outside Parts Sales Manager will assist individual Parts departments to achieve desired outside sales results (volume, profit and other goals). This includes working with individual Parts, Service and Body Shop Managers to develop and communicate parts and service sales strategies, product target goals, targeted/conquest accounts, and customer service goals to bring in additional sales opportunities. In addition, the Outside Parts Sales Manager will assist in the development and sales of new corporate product offerings, including scheduling vendor training and joint sales calls for outside sales and their customers. The role involves joint customer calls with the sales team to evaluate individual salesperson performance, monitoring call reports, assigning or re-assigning accounts, and following up on progress. The manager will also be responsible for hiring, coaching, counseling, and training all Outside Sales Staff, as well as assisting in the development of internal candidates. Furthermore, the Outside Parts Sales Manager will work with the Sales Team to identify potential Online Parts Counter customers, train the team, and track the effectiveness of web-based customer purchases. This position requires designing and implementing Outside Sales training programs that include product knowledge, communication skills, selling skills, conflict resolution, territory, and time management. The role requires a minimum of 50% travel to other locations within the area of responsibility and maintaining communications with District Management and all Corporate Departments. Familiarity with and compliance with the company Employee and Safety Manual is also essential.

Responsibilities

• Assist individual Parts departments to achieve desired outside sales results (volume, profit and other goals).
• Work with individual Parts, Service and Body Shop Managers to develop and communicate parts and service sales strategies, product target goals, targeted/conquest accounts and customer service goals.
• Assist in the development/sales of new corporate product offerings including scheduling vendor training and joint sales calls for outside sales and their customers.
• Conduct joint customer calls with sales team to evaluate individual salesperson performance.
• Assist Corporate Parts Director and individual District Managers on Sales Management programs to help Outside Sales personnel achieve goals.
• Monitor call reports, assign or re-assign accounts, target accounts, and follow up on progress.
• Assist sales team in developing and implementing their business plans.
• Hire, coach, counsel and train all Outside Sales Staff.
• Assist in the development of internal candidates.
• Work with Sales Team to identify potential Online Parts Counter customers and track effectiveness of web-based customer purchases.
• Design and implement Outside Sales training programs including product knowledge, communication skills, selling skills, conflict resolution, territory and time management.
• Travel a minimum of 50% of time to other locations within area of responsibility.
• Maintain communications with District Management and all Corporate Departments.

Requirements

• Ability to read and comprehend English instructions and information.
• High school diploma or the equivalent.
• Working knowledge of Microsoft Office including PowerPoint and Excel, 10 key calculator.
• Working knowledge on evaluating financial performance.
• 5 years heavy and medium duty diesel truck parts sales experience with a minimum of 3 years in Outside Sales.
• Excellent organization and communication skills.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid holidays
• Vision insurance