District Outside Parts Sales Manager

Kenworth Sales Co - Jerome, ID

Full-time - Mid Level

Jerome, ID

Merchant Wholesalers, Durable Goods

About the position

Kenworth Sales Company, an industry leader recognized as the 2020 Dealer of the Year, is seeking an Outside Parts Sales Manager to join our dynamic team. With over 77 years of consistent excellence, we are committed to growth and success in the trucking industry, which has proven to be essential to our economy. This role is pivotal in driving sales and enhancing the performance of our Outside Sales force across our extensive network of locations in the West and East. The Outside Parts Sales Manager will be responsible for training, coaching, and tracking the progress of individual sales team members, ensuring they meet their sales targets and contribute to the overall success of the company. In this fast-paced work environment, the Outside Parts Sales Manager will collaborate closely with Parts, Service, and Body Shop Managers to develop and communicate effective sales strategies. This includes identifying target products, setting sales goals, and enhancing customer service to create additional sales opportunities. The role also involves assisting in the development of new corporate product offerings, scheduling vendor training, and conducting joint sales calls to evaluate performance. The successful candidate will monitor sales activities, manage accounts, and provide ongoing support to the sales team in implementing their business plans. The position requires a minimum of 50% travel to various locations within the area of responsibility, ensuring that the Outside Parts Sales Manager remains engaged with the sales team and the market. This role is not only about driving sales but also about fostering the growth and development of the sales staff, ensuring they are equipped with the necessary skills and knowledge to succeed in their roles. The Outside Parts Sales Manager will play a crucial role in maintaining communication with District Management and Corporate Departments, ensuring alignment with company goals and compliance with safety standards.

Responsibilities

• Assist individual Parts departments to achieve desired outside sales results (volume, profit and other goals).
• Work with individual Parts, Service and Body Shop Managers to develop and communicate parts and service sales strategies, product target goals, targeted/conquest accounts and customer service goals.
• Assist in the development/sales of new corporate product offerings including scheduling vendor training and joint sales calls for outside sales and their customers.
• Conduct joint customer calls with the sales team to evaluate individual salesperson performance.
• Assist Corporate Parts Director and individual District Managers on Sales Management programs to help Outside Sales personnel achieve goals, including monthly updates to sales spreadsheets and other sales tracking programs.
• Monitor call reports, assign or re-assign accounts, target accounts, and follow up on progress.
• Assist sales team in developing and implementing their business plans.
• Hire, coach, counsel and train all Outside Sales Staff.
• Assist in the development of internal candidates.
• Work with Sales Team to identify potential Online Parts Counter customers and track effectiveness of web-based customer purchases.
• Design and implement Outside Sales training programs covering product knowledge, communication skills, selling skills, conflict resolution, territory and time management.
• Travel a minimum of 50% of time to other locations within area of responsibility.
• Maintain communications with District Management and all Corporate Departments.
• Familiarize with and comply with the company Employee and Safety Manual.

Requirements

• Ability to read and comprehend English instructions and information.
• High school diploma or the equivalent.
• Working knowledge of Microsoft Office including PowerPoint and Excel, and 10 key calculator.
• Working knowledge on evaluating financial performance.
• 5 years heavy and medium duty diesel truck parts sales experience with a minimum of 3 years in Outside Sales.
• Excellent organization and communication skills.

Benefits

• Full benefits package including medical, dental, and vision insurance.
• Paid life insurance.
• 401K with an aggressive match.
• Vacation time, sick days, and paid holidays.