About the position
Wells Fargo is seeking a District Senior Manager for our National Branch Network as part of the Consumer, Small & Business Banking division. In this role, you will lead, manage, and develop a team of branch managers to ensure an exceptional customer and team experience, manage risk, and support growth across multiple branch locations. You will be responsible for identifying and recommending process improvement opportunities to partners by ensuring that colleagues are aligned with applicable regulations, policy and procedure requirements, operational expectations, audit, and escalation processes. Your role will also involve determining appropriate strategies and actions of the regional banking team to meet the regional branch objectives. You will interpret and deploy branch performance objectives and lead transformational changes in the region. Collaboration with partners, peers, and other leaders will be essential to understand trends in the business and execute strategies in alignment with internal goals while managing risk. Additionally, you will manage the allocation of people and financial resources for Regional Banking and develop a culture of talent development to meet business objectives and strategy.
Responsibilities
- Lead, manage, and develop a team of branch managers to ensure an exceptional customer and team experience.
- Manage risk and support growth across multiple branch locations.
- Identify and recommend process improvement opportunities to partners.
- Ensure colleagues are aligned with applicable regulations, policy and procedure requirements, operational expectations, audit, and escalation processes.
- Determine appropriate strategies and actions of the regional banking team to meet regional branch objectives.
- Interpret and deploy branch performance objectives and lead transformational changes in the region.
- Collaborate with partners, peers, and other leaders to understand trends in the business and execute strategies in alignment with internal goals while managing risk.
- Manage allocation of people and financial resources for Regional Banking.
- Develop and guide a culture of talent development to meet business objectives and strategy.
Requirements
- 6+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 3+ years of Management experience.
- Experience leading the execution of business strategies to support an excellent customer experience, high performing teams and growth in the business.
- Management experience including hiring, coaching, and developing direct reports.
- Ability to effectively manage managers.
- Experience managing business units in multiple locations.
- Strong analytical skills with high attention to detail and accuracy.
- Experience building and maintaining effective relationships with customers and internal partners.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to effectively network and represent Wells Fargo within the community.
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
- Ability to interact with integrity and professionalism with customers and team members.
- Ability to effectively manage time and competing priorities, exercise independent judgment, and use critical thinking skills.
- Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking options.
- Experience in identifying and managing regulatory compliance and risk.
- Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting.
- Adaptable and flexible coaching style which takes into account the needs and learning styles of a diverse team.
- Experience in coaching and influencing management, as well as experience with the affluent or high net worth customer segment.
Nice-to-haves
- Experience in coaching and influencing management, as well as experience with the affluent or high net worth customer segment.
Benefits
- Competitive salary
- Robust benefits package
- Programs to support work-life balance and well-being
- Opportunities for community investment
- Recognition for authenticity and personal growth
- Career growth opportunities
- Diversity, equity, and inclusion initiatives.
