HCA Healthcare - Tallahassee, FL
posted 5 months ago
The Division Network Engineer plays a crucial role in the design, implementation, monitoring, and support of the HCA division network and security infrastructure. This position serves as a primary technical resource for the division, responsible for setting up and repairing division and facility network infrastructure. The Network Engineer will monitor and diagnose network performance, addressing network-based incidents and requests reported to the division service desk, particularly complex incidents that require thorough research and diagnostics. The role involves maintaining the HCA network and security environments by adhering to HCA IT policies and procedures, while also recommending process changes that enhance the implementation, maintenance, and support of division and facility-based network equipment. In addition to technical responsibilities, the Division Network Engineer will assist with project planning and strategic initiatives, providing 24x7 on-call support alongside other division IT staff. This may include on-site support to technical resources at facilities. The position requires collaboration with division and corporate IT&S personnel to ensure that division priorities and standards are met, which includes customer support, corporate network engineering, corporate security, and external vendor coordination. The Network Engineer will also participate in regular division-wide meetings and workshops to facilitate knowledge transfer that impacts HCA-approved network architecture and security policies. The role emphasizes the importance of maintaining confidentiality regarding patient care and employee information, adhering to the Code of Conduct and Mission & Value Statement, and performing other duties as assigned. The Division Network Engineer is expected to mentor and train division Network Administrators and Associate Network Administrators as needed, ensuring a high level of technical support and service delivery across the division.