Aptive Pest Control - Atlanta, GA
posted 2 days ago
About the position
We are looking for an experienced and results-driven Director of Operations to lead and optimize our company's day-to-day operational activities. As a critical member of the operations team, you will be responsible for overseeing operational strategies, improving efficiency, and driving sustainable growth across all departments. The ideal candidate will have a strong background in operational leadership, exceptional problem-solving skills, and the ability to manage complex projects while fostering a culture of collaboration and continuous improvement. If you're passionate about operational excellence and strategic execution, we'd love to hear from you. This role must live within a current service center on the East Coast.
Responsibilities
- Oversee P&L for the Regions, ensuring that revenue goals are met by managing expenses, maximizing profits, and minimizing losses; conduct financial reviews with operations leaders monthly for transparency.
- Coordinate with reports and make recommendations to senior management in order to grow market share, improve customer experience and drive growth.
- Ensure that each location delivers value and excellence to the clients.
- Build and develop organizational talent in order to support company growth and drive culture.
- Partner closely and collaboratively with corporate functional leaders on all programs being introduced to the field.
- Partner with peer Directors to ensure consistency between markets.
- Prepare Quarterly Business Reviews that highlight strengths and opportunities within the division.
- Attend staff meetings, department meetings, educational workshops, industry and trade meetings, and social functions.
- Travel as needed throughout the division, spending dedicated time with their Regional Managers, Operations Managers, Regional Trainers and their teams within the Service Centers.
- Must spend at least 3 full days with each Regional manager per quarter.
- Project a positive image of the organization to the employees, customers, industry and community.
Requirements
- At least 10+ years' experience in management and/or a bachelor's degree in business, marketing, finance, or related field.
- 10+ years of experience in operations management, with at least 5 years in a leadership role.
- Proven track record of managing and optimizing business operations across multiple departments and locations.
- Experience in strategic planning, budgeting, and forecasting.
- Excellent communication skills, both written and verbal, with the ability to present complex information to diverse audiences.
- Strong understanding of financial management, including P&L oversight, budgeting, and cost control.
- Ability to thrive in a dynamic, rapidly changing environment.
- Strong analytical and critical thinking skills, with the ability to identify problems and develop effective solutions.
Benefits
- Group Health, Dental, and Vision plans
- Pet insurance, Life insurance, and EAP benefits
- 401K with employer match
- Paid holidays and paid time off
- Opportunity for advancement
- Upbeat and exciting company culture and much more!
