BluePearl - Tampa, FL

posted 4 months ago

Full-time - Executive
Tampa, FL
Professional, Scientific, and Technical Services

About the position

BluePearl is seeking a Division Vice President of Operations for our West Division, which encompasses California, Oregon, Washington, Utah, Nevada, Arizona, and Colorado. The ideal candidate will reside within the Division. This role is pivotal in directing and planning the operations of the defined region to maximize returns on investments and enhance productivity. The Division Vice President of Operations will provide leadership and make critical decisions that impact financial performance, quality of care, and client experience. In this position, you will partner with the assigned region's Division Vice President of Medicine to optimize business performance and foster a positive clinical culture. You will implement cost containment strategies to maintain profitability and growth while ensuring compliance with organizational and regulatory requirements. Additionally, you will assist senior leadership in developing, implementing, and managing organizational initiatives and strategies. Your leadership will guide and coach all direct reports, ensuring an engaged and high-performance workforce. You will be responsible for developing operational leaders and creating a talent pipeline to support future organizational growth. Ensuring remarkable patient care while maintaining compliance with all applicable regulatory and organizational standards, including OSHA, DEA, and FDA, will be a key focus. You will also be accountable for associate engagement and retention, interacting with all levels of the organization to manage business operations effectively. This includes interpreting and implementing organizational policies and overseeing the effective utilization of physical and financial resources. Profit and loss management of hospitals within the region will be your responsibility, ensuring optimal performance to achieve or exceed budgets and key performance indicators. Collaborating with Vet Relations Manager(s), you will develop and implement a regional marketing plan to support growth and profitability, including facility startups and new clinician introductions. You will drive operational efficiency improvements, manage staffing, charge capture, and inventory management models, and ensure compliance with training and education requirements. Additionally, you will oversee privacy and security aspects, manage risk, and collaborate with legal counsel to resolve issues. Your role will also involve maintaining environmental integrity and safety across all facilities within the region, responding to merger and acquisition opportunities, and staying informed about regional veterinary services market trends.

Responsibilities

  • Direct and plan operations for the defined region to maximize returns on investments and increase productivity.
  • Partner with the Division Vice President, Medicine to optimize business performance and clinical culture.
  • Implement cost containment strategies while ensuring compliance with organizational and regulatory requirements.
  • Assist senior leadership with the development and management of organizational initiatives and strategies.
  • Provide leadership, guidance, and coaching for all direct reports to maintain an engaged and high-performance workforce.
  • Develop operational leaders and create a talent pipeline for future organizational growth.
  • Ensure compliance with regulatory standards including OSHA, DEA, and FDA while providing remarkable patient care.
  • Accountable for associate engagement and retention, influencing positive hospital climate.
  • Manage profit and loss for hospitals within the region, ensuring optimal performance to achieve budgets and KPIs.
  • Collaborate with Vet Relations Manager(s) to develop and implement a regional marketing plan for growth and profitability.
  • Drive operational efficiency improvements, including standardization of systems and quality control.
  • Manage staffing, charge capture, and inventory management models, implementing action plans for underperforming hospitals.
  • Negotiate and approve clinician offers and agreements as needed.
  • Ensure all associates receive required training and education according to organizational policy.
  • Oversee privacy and security aspects, managing risk and collaborating with legal counsel as needed.
  • Maintain environmental integrity and safety across all facilities within the region.
  • Respond to merger and acquisition opportunities and participate in related activities.

Requirements

  • Bachelor's degree in a related field required; relevant master's degree preferred.
  • 10+ years of senior operational leadership experience.
  • Critical thinking skills and decisive judgment are required.
  • Ability to work under minimal supervision and in a stressful environment.
  • Excellent interpersonal, organizational, prioritization, and problem-solving skills.
  • Experience managing a division with $500M revenue, with prior experience supporting operations in the range of $250M+.

Nice-to-haves

  • Experience in veterinary services or healthcare operations.
  • Familiarity with regulatory compliance in veterinary practices.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Parental leave
  • Vision insurance
  • Flexible schedule
  • Life insurance
  • Pet insurance
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