DJJ OPERATIONS COORDINATOR - 80059987

$90,764 - $90,764/Yr

State of Florida - Ocala, FL

Full-time - Entry Level

Ocala, FL

Executive, Legislative, and Other General Government Support

About the position

The DJJ Operations Coordinator is responsible for overseeing and monitoring residential programs within the Northeast Region of Florida. This role involves conducting site visits to ensure compliance with state regulations and departmental policies, providing technical assistance to providers, and preparing reports based on monitoring activities. The coordinator acts as a liaison between various branches of the Department of Juvenile Justice and is tasked with recommending corrective actions for identified deficiencies in programs.

Responsibilities

• Monitors state-operated and Contracted Provider facilities/services.
• Conducts site visits to ensure integrity and compliance with Florida Statutes, Administrative Rule, Departmental policies and procedures and terms and conditions of the contract.
• Observes, evaluates, and assesses program effectiveness.
• Recommends corrective actions following monitoring activities that identify program deficiencies.
• Receives and reviews corrective action plans to determine plan appropriateness.
• Performs follow-up monitoring to ensure implementation and completion of corrective action plans.
• Reviews all program/facility reports for trend analysis and provides coaching assistance.
• Provides ongoing technical assistance and guidance to Providers.
• Acts as a liaison between programs and various branches of the Department.
• Prepares written reports following monitoring activities.
• Maintains telephone contacts with the program on a regular basis to promote effective information sharing and good communication.
• Performs pre and post operational reviews for new programs.
• Participates in special team monitoring as indicated by the needs of the program.
• Develops monitoring plan of contracts and/or facilities.
• Advises appropriate administrative and programmatic staff of problems or potential problems.
• Responds to inquiries and Department-tracked information requests/complaints.
• Obtains information for the Incident Complaint Disposition information for Office of the Inspector General (OIG).
• Conducts inquiries into incidents and/or issues in programs as assigned.
• Provides technical assistance and on-site response.
• Prepares all related reports and recommendations for corrective action and performs ongoing monitoring of corrective actions.
• Completes written reports in a final draft that is clear, concise, complete and accurate.
• Notifies supervisor of any potential problems.
• Coordinates and/or participates in meetings, committees, training events, workgroups, peer reviews, and task forces as requested.
• Participates in various task forces, workgroups, and committees.
• Communicates with and coordinates efforts with various state and local agencies.
• Coordinates and provides training.
• Reviews policies and procedures from Headquarters to ensure accuracy of rules and guidelines are disseminated properly throughout the region.

Requirements

• Knowledge of methods of data collection and analysis.
• Basic management principles and practices.
• Ability to utilize critical thinking skills, collect, evaluate, and analyze data to develop alternative recommendations.
• Ability to solve problems, document work flow and other activities relating to the improvement of operational and management practices.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact-finding research and utilize problem-solving techniques.
• Ability to work independently and understand and apply rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to plan, organize and coordinate work assignments.
• Effective communication skills and ability to establish and maintain effective working relationships with others.
• Proficient in Microsoft Office.

Nice-to-haves

• A bachelor's degree from an accredited college or university and three years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.
• A master's degree from a college or university can substitute for one year of the required experience.
• 3-5 years' experience working with delinquent youth in a Residential setting.
• Experience conducting investigations, program reviews, and program monitoring and making recommendations based on findings.
• Experience working with the DJJ incident reporting system (Central Communications Center) and Juvenile Justice Information System (JJIS).
• Computer Software experience such as Microsoft Office.

Benefits

• Salary of $1,745.46 Bi-weekly.
• Support for veterans and military spouses in hiring.