DJJ OPERATIONS COORDINATOR

$90,764 - $90,764/Yr

State of Florida - Lakeland, FL

Full-time - Entry Level

Lakeland, FL

Executive, Legislative, and Other General Government Support

About the position

The DJJ Operations Coordinator position is responsible for monitoring state-operated and contracted provider facilities in the Central Region of Florida. This role involves conducting site visits to ensure compliance with Florida statutes and departmental policies, evaluating program effectiveness, and providing technical assistance to providers. The coordinator will also prepare reports, develop monitoring plans, and act as a liaison between various branches of the Department of Juvenile Justice.

Responsibilities

• Monitors state-operated and contracted provider facilities/services.
• Conducts site visits to ensure integrity and compliance with Florida Statutes, Administrative Rule, and departmental policies.
• Observes, evaluates, and assesses program effectiveness.
• Recommends corrective actions following monitoring activities that identify program deficiencies.
• Receives and reviews corrective action plans to determine plan appropriateness.
• Performs follow-up monitoring to ensure implementation and completion of corrective action plans.
• Reviews all program/facility reports for trend analysis and provides coaching assistance.
• Provides ongoing technical assistance and guidance to providers.
• Acts as a liaison between programs and various branches of the Department.
• Prepares written reports following monitoring activities.
• Maintains regular telephone contacts with programs to promote effective information sharing.
• Performs pre and post operational reviews for new programs.
• Participates in special team monitoring as indicated by program needs.
• Develops monitoring plans for contracts and/or facilities.
• Advises administrative and programmatic staff of problems or potential problems.
• Responds to inquiries and Department-tracked information requests/complaints.
• Conducts inquiries into incidents and/or issues in programs as assigned.
• Provides technical assistance and on-site response.
• Prepares all related reports and recommendations for corrective action.
• Completes written reports that are clear, concise, complete, and accurate.
• Notifies supervisor of any potential problems.
• Coordinates and/or participates in meetings, committees, training events, workgroups, peer reviews, and task forces as requested.

Requirements

• Knowledge of methods of data collection and analysis.
• Basic management principles and practices.
• Ability to utilize critical thinking skills and analyze data to develop recommendations.
• Ability to organize data into logical formats for reports and documents.
• Experience in conducting fact-finding research and utilizing problem-solving techniques.
• Ability to work independently and understand rules, regulations, policies, and procedures.
• Proficient in Microsoft Office.

Nice-to-haves

• A bachelor's degree from an accredited college or university.
• Three years of professional experience in systems analysis, management analysis, program planning, or related fields.
• Experience working with delinquent youth in a residential setting.
• Experience conducting investigations and program reviews.
• Experience with the DJJ incident reporting system and Juvenile Justice Information System.

Benefits

• Health insurance coverage
• Paid holidays
• Flexible scheduling
• Professional development opportunities