DJJ OPERATIONS COORDINATOR

$90,764 - $90,764/Yr

State of Florida - Ocala, FL

Full-time - Entry Level

Ocala, FL

Executive, Legislative, and Other General Government Support

About the position

The DJJ Operations Coordinator position is responsible for monitoring and evaluating state-operated and contracted provider facilities within the Northeast Region of Florida. This role involves conducting site visits, ensuring compliance with regulations, and providing technical assistance to improve program effectiveness. The coordinator will also prepare reports, analyze data, and serve as a liaison between various departments and programs.

Responsibilities

• Monitors state-operated and contracted provider facilities/services.
• Conducts site visits to ensure integrity and compliance with Florida Statutes and departmental policies.
• Observes, evaluates, and assesses program effectiveness.
• Recommends corrective actions following monitoring activities that identify program deficiencies.
• Receives and reviews corrective action plans to determine plan appropriateness.
• Performs follow-up monitoring to ensure implementation and completion of corrective action plans.
• Reviews all program/facility reports for trend analysis and provides coaching assistance.
• Provides ongoing technical assistance and guidance to providers.
• Acts as a liaison between programs and various branches of the Department.
• Prepares written reports following monitoring activities.
• Maintains regular telephone contacts with programs to promote effective communication.
• Performs pre and post operational reviews for new programs.
• Participates in special team monitoring as needed.
• Develops monitoring plans for contracts and/or facilities.
• Advises administrative and programmatic staff of problems or potential issues.
• Responds to inquiries and Department-tracked information requests/complaints.
• Conducts inquiries into incidents and/or issues in programs as assigned.
• Provides technical assistance and on-site response.
• Completes written reports in a clear, concise, complete, and accurate manner.
• Coordinates and participates in meetings, committees, training events, and workgroups.
• Communicates and coordinates efforts with various state and local agencies.
• Coordinates and provides training.
• Reviews policies and procedures from Headquarters for accuracy.

Requirements

• Knowledge of methods of data collection and analysis.
• Basic management principles and practices.
• Ability to utilize critical thinking skills and analyze data.
• Ability to organize data into logical formats for reports.
• Ability to conduct fact-finding research and utilize problem-solving techniques.
• Ability to work independently and understand operational regulations.
• Ability to plan, organize, and coordinate work assignments.
• Effective communication skills and ability to establish working relationships.
• Proficient in Microsoft Office.

Nice-to-haves

• A bachelor's degree from an accredited college or university.
• Three years of professional experience in systems analysis, management analysis, or related fields.
• A master's degree can substitute for one year of required experience.
• 3-5 years' experience working with delinquent youth in a residential setting.
• Experience conducting investigations and program reviews.
• Experience with DJJ incident reporting system and JJIS.

Benefits

• Competitive salary
• Support for veterans and military families
• Equal Opportunity Employer
• Drug-Free workplace policy