DMV Customer Service Technician (Part-time/wage) -VA Beach Buckner CSC 03037

$34,590 - $34,590/Yr

Department Of Motor Vehicles - Virginia Beach, VA

Part-time - Entry Level

Virginia Beach, VA

Administration of Economic Programs

About the position

The DMV Customer Service Technician role at the Virginia Beach Buckner Customer Service Center is a part-time position focused on providing excellent customer service and support in various DMV-related transactions. The position involves handling customer inquiries, processing applications, issuing IDs, and conducting vehicle registrations and titling. The role emphasizes strong communication skills, problem-solving abilities, and a commitment to the DMV's core values of Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT).

Responsibilities

• Handle various customer transactions including communicating policies, procedures, and regulations.
• Issue IDs and process applications.
• Administer vision, driver, and in-car road tests.
• Process vehicle registrations and titling, and tax collection.
• Provide other DMV related services.

Requirements

• Customer service experience working in a fast-paced environment.
• Experience using a personal computer or other automated systems.
• Excellent oral and written communication skills.
• Flexibility to work Monday to Friday and Saturday.
• Strong organizational, time management, problem solving, and multitasking skills.
• Attention to detail and accuracy in completing assignments on time.
• Ability to lift 10 - 25 pounds.

Benefits

• Health insurance
• Paid holidays
• Retirement plan