About the position
The Marina Dockhand is responsible for assisting with various marina services, ensuring quality control, and managing cash handling procedures. The role involves maintaining a clean and safe dock area, assisting boaters with fueling, and securing guests' boats while providing excellent customer service.
Responsibilities
- Fuel boats while maintaining a safe environment, following appropriate procedures and guidelines.
- Pump out boats.
- Maintain marina maintenance, including cleaning, weeding, removing trash, organizing, and ordering supplies.
- Provide excellent customer service to guests and direct customer issues to the supervisor or unit manager.
- Assist with docking of boats.
- Identify items and their corresponding costs, and tabulate bills using cash register or calculator.
- Issue receipts, refunds, credit, or change due to customers accurately.
- Maintain cash register and its contents.
- Report safety issues immediately to the manager.
Requirements
- Partial High School education; High School Diploma/G.E.D. equivalent preferred.
- Strong customer service abilities; actively looks for ways to assist customers and coworkers.
- Ability to recognize problems and communicate them to management.
- Must be able to swim or be willing to wear a personal flotation device while on duty.
- CPR/First Aid Certification.
