About the position
Old Dominion Freight Line is seeking a dedicated Dock Supervisor to join our OD Family Culture. This role is pivotal in managing a shift or section within a service center, ensuring that all operational standards are met in terms of safety, quality, efficiency, cost, service, and delivery. The Dock Supervisor will be responsible for overseeing the loading and unloading processes, ensuring compliance with safety regulations, and maintaining a clean and organized work environment. This position requires constant communication with associates, customers, and team members, utilizing OD's proprietary technology systems to monitor shipment locations and facilitate smooth operations. The Dock Supervisor will also be tasked with completing various company and government forms related to freight movement, such as shipping orders and freight bills. Daily responsibilities include monitoring employee safety, evaluating loading and unloading processes, and providing training on safe lifting techniques. The supervisor will manage dock employees, oversee work schedules, and collaborate closely with the Operations Manager and Service Center Manager to align with business objectives. Additionally, the role involves providing constructive feedback to employees regarding productivity metrics and handling any necessary disciplinary actions. Compliance with local, state, and federal safety regulations, including OSHA and DOT standards, is a critical aspect of this position. The Dock Supervisor will conduct daily inspections to ensure that all trailers are loaded correctly and that proper unloading techniques are followed. This role also requires the operation of various internal freight monitoring systems and the ability to make quick, informed decisions based on volume levels. The Dock Supervisor will lead daily shift meetings and ensure that all tools and equipment are in safe working condition, directing any necessary corrections to unsafe conditions.
Responsibilities
- Monitor and evaluate the safety of each employee on a daily basis
- Monitor and evaluate the safe and efficient loading and unloading process of freight throughout the shift
- Teach employees safe lifting techniques and monitor their application throughout the day
- Maintain housekeeping within the shift to ensure safety and productivity
- Manage, assign, and supervise dock employees to ensure proper utilization of resources
- Manage all dock work schedules and time off requests
- Collaborate with Operations Manager/Assistant SVC Manager and/or Service Center Manager to meet business objectives
- Provide analyses and suggestions for operational improvements
- Give positive and constructive feedback to employees regarding productivity metrics
- Conduct daily inspections to ensure compliance with safety regulations
- Ensure that 100% of trailers are loaded correctly for safe transport
- Inspect trailers for cleanliness and correct loading/unloading techniques
- Operate AS400 system, BLU system, DYMS, and other freight monitoring systems
- Complete forklift job training and operate a forklift as necessary
- Conduct daily shift meetings and communicate schedules to employees
- Inspect working conditions of tools and equipment and direct corrections as needed
- Comprehend and ensure compliance with company and government regulations
Requirements
- High School Degree or equivalent; some college preferred, Bachelor's degree preferred
- 2 years working operations experience, preferably in the transportation industry
- Supervisory experience preferred
- Working knowledge of AS400, Microsoft Office, DYMS, and BLU systems
- Knowledge of general DOT regulations
- Good verbal and written communication skills
Benefits
- Great Health Benefits including a Zero premium medical plan for employee only coverage
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401k Retirement plan with company match and additional company annual discretionary match opportunity
- Life Insurance
- Wellness Program
- Tuition Reimbursement for Drivers and Technicians
- Training and growth opportunities to build a career
