(DOE-059-24) Agency Services Representative Trainee

$38,339 - $38,339/Yr

State Of New Jersey - Trenton, NJ

Full-time - Entry Level

Trenton, NJ

Executive, Legislative, and Other General Government Support

About the position

The Agency Services Representative Trainee position is an entry-level role within the Division of Field Support and Services, focusing on customer support and agency document processing. Under close supervision, the trainee will learn to provide front-line services, assist customers with information regarding department programs, and perform related tasks. Successful completion of the training period may lead to advancement within the agency.

Responsibilities

• Learn to perform front-line customer support services.
• Assist in the review, processing, and issuance of agency documents.
• Provide information to customers regarding department and agency programs and services.
• Perform other related work as required.

Requirements

• One to three years of customer service experience, preferably in a call center or providing telephonic support.

Benefits

• Eligibility for advancement after successful completion of the training period.