Serco - New London, CT
posted 3 months ago
Full-time - Mid Level
Remote - New London, CT
5,001-10,000 employees
Professional, Scientific, and Technical Services
About the position
The Lead Employment Navigator plays a crucial role in assisting transitioning servicemembers and their families as they navigate the transition from military to civilian life. This position is part of the Department of Labor's Veterans' Employment and Training Service (VETS) program, which aims to provide job assistance workshops, employment counseling, and connections to various resources. The Lead Employment Navigator will assess the skills of servicemembers and their spouses, provide career exploration guidance, and help them understand the job market and available resources.
Responsibilities
- Listen to servicemembers/spouses, analyze their expressed needs, suggest solutions, and assist with refinement of career action plans.
- Provide job search guidance and career advice, ensuring the servicemember or spouse understands and can access available employment-related resources.
- Assist with job matching of vacancy postings with servicemembers' skills and work requirements.
- Provide labor market information, identify companies and industries in specific areas, and offer advice on how to apply for jobs.
- Assist clients in identifying necessary credentials and developing a path to fill qualification gaps through credentialing.
- Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.
- Provide partnership overview services and connect transitioning servicemembers and/or spouses to DOL approved government and non-government partners as well as American Job Centers/State Workforce Agencies.
- Possess extensive knowledge of the current labor market information.
- Provide resume and cover letter advice.
- Provide general information on apprenticeships, describe Registered Apprenticeship Programs and their benefits, and walkthrough tools that clients can use in their research for apprenticeship opportunities.
- Assist with training and mentoring Employment Navigators and possess sound organizational and positive leadership skills for site management support.
- Perform administrative functions for the office.
Requirements
- A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience, or a Bachelor's degree and 3 years of employment or career counseling experience.
- Experience managing and directing the activities of a team of 2-10 employees.
- Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.
- Proficient in the Microsoft Suite of Applications and virtual meeting platforms.
- Ability to work well with military clients and communicate orally and in writing.
Nice-to-haves
- Experience in career counseling or job placement services.
- Familiarity with government and non-government employment resources for veterans.
Benefits
- Health insurance
- 401k retirement plan
- Paid holidays
- Professional development opportunities
- Flexible scheduling options
