Serco - New London, CT
posted 16 days ago
Full-time - Mid Level
Remote - New London, CT
5,001-10,000 employees
Professional, Scientific, and Technical Services
About the position
The Lead Employment Navigator plays a crucial role in assisting transitioning servicemembers and their families as they navigate the transition from military to civilian life. This position involves providing job assistance workshops, employment counseling, and connecting clients with various resources to ensure a smooth transition into the civilian workforce. The Lead Employment Navigator will assess clients' skills, offer career exploration guidance, and help them understand the job market and available opportunities.
Responsibilities
- Listen to Servicemembers/spouses, analyze their expressed needs, suggest solutions, and assist with refinement of career action plans.
- Provide job search guidance and career advice, ensuring clients understand and can access available employment-related resources.
- Assist with job matching of vacancy postings with TSM's skills and work requirements.
- Provide labor market information, identify companies and industries, and offer advice on job applications.
- Assist clients in identifying necessary credentials and developing a path to fill qualification gaps through credentialing.
- Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.
- Provide partnership overview services and connect clients to DOL approved partners and American Job Centers/State Workforce Agencies.
- Possess extensive knowledge of current labor market information.
- Provide resume and cover letter advice.
- Provide general information on apprenticeships and describe Registered Apprenticeship Programs and their benefits.
- Assist with training and mentoring Employment Navigators and support site management.
Requirements
- A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience, or a Bachelor's degree and 3 years of employment or career counseling experience.
- Experience managing and directing the activities of a team of 2-10 employees.
- Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.
- Proficient in the Microsoft Suite of Applications and virtual meeting platforms.
- Ability to communicate effectively with military clients both orally and in writing.
- Ability to travel up to 10%.
Benefits
- Health insurance
- 401k
- Paid holidays
- Professional development
- Flexible scheduling
