DOL TAP Senior Employment Navigator - Naval Submarine Base New London, CT

Serco - New London, CT

Full-time - Mid Level

Remote - New London, CT

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Senior Employment Navigator role at Serco involves assisting transitioning servicemembers and their spouses in navigating the job market as they transition from military to civilian life. This position is part of the Department of Labor's Transition Assistance Program (TAP) and focuses on providing job search guidance, career counseling, and connecting clients with employment resources. The Senior Employment Navigator will work closely with clients to assess their skills, provide labor market information, and assist in developing career action plans.

Responsibilities

• Listen to Servicemembers/spouses, analyze their expressed needs, suggest solutions, and assist with refinement of career action plans.
• Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.
• Assist with job matching of vacancy postings, with TSM's skills and work requirements.
• Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.
• Assist clients in the identification of necessary credentials and the development of a path to fill qualification gaps through credentialing.
• Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.
• Provide partnership overview services and connect transitioning Servicemembers and/or spouses to DOL approved government and non-government partners as well as American Job Centers/State Workforce Agencies.
• Possess extensive knowledge of the current labor market information.
• Provide resume and cover letter advice.
• Provide general information on apprenticeships, describe Registered Apprenticeship Programs and their benefits, and walkthrough tools that clients can use in their research for apprenticeship opportunities.
• Assist with training and mentoring Employment Navigators as well as possess the sound organizational and positive leadership skills for site management support.

Requirements

• A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience.
• OR a Bachelor's degree and 3 years of employment counseling or career counseling experience.
• Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.
• Proficient in the Microsoft Suite of Applications and virtual meeting platforms.
• The ability to work well with the Military clients and must be able to communicate orally and in writing.
• The ability to travel up to 10%.

Benefits

• Health insurance
• 401k retirement plan
• Paid holidays
• Professional development opportunities
• Flexible scheduling options