Domestic Sales Support Associate

Quirch Foods - Hammond, LA

Full-time

Hammond, LA

Merchant Wholesalers, Nondurable Goods

About the position

The Domestic Sales Support Associate plays a crucial role in enhancing customer service and supporting the sales team at Quirch Foods. This position involves engaging with customers, managing account details, and facilitating the supply chain process to ensure a seamless experience for clients. The associate will also assist in various administrative tasks related to sales and customer service, contributing to the overall growth of the business.

Responsibilities

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Coordinates travel arrangements, meetings, conferences, and events
• Assists Account Executive with account management
• Performs data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Assists customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Requirements

• High School Degree or GED preferred; Bachelor's degree in Marketing or related field a plus
• Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Bilingual: English and Spanish preferred
• Ability to travel: 10-30%

Benefits

• Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan
• 401K savings Plan
• Paid Holidays
• Personal Time off
• Employee Discounts