Donation Attendant Dulles FT

$31,200 - $31,200/Yr

Goodwill - Sterling, VA

Full-time - Entry Level

Sterling, VA

Social Assistance

About the position

The Donation Attendant at the Dulles Store plays a vital role as a Goodwill Ambassador, engaging with donors and assisting in the collection of household goods. This position is dynamic and active, requiring excellent customer service skills and the ability to work outdoors while representing an organization dedicated to making a positive community impact.

Responsibilities

• Provides excellent customer service to all internal and external guests.
• Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.
• Accurately record donations.
• Ability to independently lift up to a maximum of 50 pounds.
• Ability to safely operate manual and or power equipment (depending on location).
• Responsible for keeping donation area clean and free of debris.
• Completes donor receipts and offers the donor a copy.
• Sorts donated items into designated categories.
• Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager.
• Maintains a clean, neat uniform and appearance.
• Assists truck and driver helper load/unload donations into company vehicles.
• Performs general housekeeping duties as needed.
• Performs other duties as directed.

Requirements

• Previous customer service experience.
• Ability to provide exceptional customer service to internal and external customers.
• Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management.
• Ability to effectively communicate verbally with associates and customers.
• Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift).
• Ability to lift up to 50 pounds frequently.

Nice-to-haves

• A minimum of six months of previous work experience.
• High school diploma or equivalent.
• Ability to work in a team environment.
• Previous experience working in a warehouse environment.
• Previous pallet packing and forklift experience.
• Basic computer skills.
• Multilingual with proficiency in English.

Benefits

• Regular Full-Time position with a competitive hourly wage of $15.00.
• Opportunity to work in a dynamic and community-focused environment.