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Glendale Store (75th Ave & Glendale) - Glendale, AZ
posted about 2 months ago
Full-time - Entry Level
Glendale, AZ
About the position
The Donation Attendant position at Goodwill of Central and Northern Arizona involves working as part of the store team to enhance customer experience and promote sales. The role focuses on receiving donations, providing excellent customer service, and ensuring proper handling and organization of donated items.
Responsibilities
- Accepts all donations from customers, providing outstanding customer service.
- Responsible for correctly labeling Gaylords.
- Ensures that a receipt is offered to each donor, regardless of the size of the donation.
- Inquires about any potential hazardous products being donated and provides a list for proper disposal to the customer.
- Writes up sales tickets and sold signs for furniture, electrical, and other large items.
- Assists customers with loading and unloading furniture or other items to and from vehicles.
- Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
- Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
- Safely operates pallet jack and walkie stacker.
- Conducts daily safety inspection on all company-owned equipment including walkie stackers.
- Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
- Provides floor care duties at a retail store, as needed.
- Required to cross-train in other store positions as business needs.
- Maintains regular and consistent in-person attendance.
- Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
- Performs other related duties, as assigned.
Requirements
- Excellent customer service skills
- Ability to pass a forklift certification class
- Ability to speak and read English proficiently
- Must be at least 18 years of age or older
- Ability to pass a background check and drug screen, where applicable for position.
Benefits
- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K (Immediate participation upon hire)
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
