Donor Center Phlebotomist/Customer Service - Training Provided

$46,426 - $46,426/Yr

American Red Cross - La Crosse, WI

Full-time - Entry Level

La Crosse, WI

Social Assistance

About the position

The Donor Center Phlebotomist/Customer Service role at the American Red Cross involves assisting with the blood collection process at fixed site locations. This position is crucial for creating a welcoming environment for volunteer donors and ensuring that all safety procedures are followed during the collection of lifesaving blood donations. The role offers paid training and opportunities for career growth within the organization.

Responsibilities

• Connect personally with donors and help them understand the impact of their donation.
• Collaborate with teammates to create a welcoming environment for volunteer donors.
• Ensure attention to detail to meet goals and regulatory requirements for blood collection.

Requirements

• Associates degree or a combination of education and work experience.
• Minimum of one year customer service experience in a public setting.
• A current, valid driver's license with a good driving record may be required.
• Physical ability to lift, push, or pull heavy weights, good manual dexterity, and the ability to sit or stand for long periods.
• Basic computer skills, including proficiency with Microsoft Office applications.

Nice-to-haves

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
• Prior leadership experience.

Benefits

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition