Goodwill of North Georgia - Alpharetta, GA

posted 16 days ago

- Entry Level
Alpharetta, GA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential. Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.

Responsibilities

  • Always display a professional, patient, and 'people first' attitude with guests
  • Provide a donation receipt to each guest at the time of donating
  • Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures
  • Properly sort donations into designated categories
  • Effectively communicate with management when necessary
  • Consistently perform work tasks according to training playbooks, e-learning and work instructions
  • Evaluate and navigate decisions effectively
  • Effectively promote and demonstrate cooperation and teamwork with peers
  • Maintain a neat, clean and organized donor door area/attended donation center
  • Adhere to safety and security practices including reporting safety hazards and injuries to management
  • Assist truck drivers with loading/unloading donations
  • Attend and complete all required trainings and meetings
  • Perform other duties as assigned by management

Requirements

  • High School Diploma or GED preferred
  • One year or more (1+ years) of production experience preferred
  • Consistently foster a healthy team culture of exceptional guest experience
  • Must have basic math and reading skills
  • Must have good oral and written communication skills in English as well as interpersonal skills
  • Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)

Benefits

  • Weekly paychecks
  • Paid time off for vacation and holidays
  • 25% employee discount
  • Health, dental and vision insurance for staff and their families
  • Complimentary uniforms
  • Access to free job skills training at Goodwill Career Centers
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