Door Greeter

Meijer - Detroit, MI

Full-time - Entry Level

Detroit, MI

10,001+ employees

General Merchandise Retailers

About the position

The position involves providing a professional presence at the front entryways of Meijer stores to deter theft and ensure customer safety. The role requires engaging with customers, validating receipts, and recovering unpaid merchandise while maintaining a safe environment for both team members and customers. The position emphasizes active engagement, quick response to alerts, and effective communication to document incidents related to theft and safety.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

Requirements

• High school graduate or equivalent
• 1-2 years of customer service experience or asset protection experience
• Clear and professional written and oral communication skills
• Ability to actively move throughout work area for long periods of time
• Ability to respond to alerts quickly and urgently
• Ability to learn and interact with new and existing technology solutions
• Ability to use technology to document and communicate incidents
• Ability to learn and apply negotiation and de-escalation techniques
• Ability to maintain knowledge of product locations to direct customers
• Ability to work successfully with conflict

Benefits

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth