DPS - DLD - License Specialist II, Reg Ops - 0171

State Of Texas • Jacksonville, TX

400d • $42,311 - $42,311

About The Position

The License Specialist II position at the Texas Department of Public Safety involves performing licensing and permitting work in a Regional Operations Field office. The role requires reviewing applications, ensuring compliance with regulations, and interacting with the public to provide information about driver licensing procedures. The specialist will administer tests, approve applications, and maintain accurate records while working under general supervision.

Requirements

• Graduation from a standard senior high school or equivalent.
• Minimum of one year of general office, volunteer, or customer service experience.
• Valid driver license required; Texas license must be obtained within specified time if moving from out of state.
• Certification as a Commercial Knowledge Examiner (CCKE) required within the first six months of employment.
• Working knowledge of TXDPS, State and Federal regulations, and policies.

Nice To Haves

• Cash handling experience preferred but not required.
• Bilingual skills for interpreting for foreign language speaking applicants.

Responsibilities

• Receive and review license and permit applications.
• Ensure compliance with applicable policies, administrative codes, and statutes.
• Communicate with external and internal customers regarding licensing procedures.
• Administer written and visual tests to applicants.
• Prepare application forms and collect fees for licenses and permits.
• Answer general inquiries about driver license laws and procedures.
• Conduct physical checks of applicants' driving capabilities and eyesight.
• Inspect motor vehicles for safety prior to road tests.
• Issue licenses and permits and ensure accountability for collected fees.
• Input applications and payments into appropriate computer systems.
• Advise applicants on suspensions, cancellations, and revocations.
• Provide administrative and technical assistance related to licensing and permit requirements.

Benefits

• Health insurance coverage
• Retirement savings plan
• Paid holidays
• Paid time off
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED