DreamWorks Technology - AV Technician

$50,000 - $65,000/Yr

NBC - Glendale, CA

Full-time - Mid Level

Glendale, CA

Broadcasting and Content Providers

About the position

The AV Technician at DreamWorks Animation is responsible for providing technical support for audio-visual equipment in community AV spaces and video conference rooms. This role involves troubleshooting, maintaining, and operating various AV systems to ensure seamless communication and presentations within the studio. The technician will also train users on equipment usage and coordinate with third-party integrators for AV installations.

Responsibilities

• Provide video conferencing technical support.
• Investigate and raise issues to senior team members when needed.
• Serve as on-site technical support for cross-site or executive presentations and events.
• Setup and operate audio-visual equipment including speakers, microphones, mixing boards, projectors, and video cameras.
• Coordinate and perform preventive maintenance room checks.
• Provide support and problem-solving for rooms, repair or replace broken equipment as appropriate.
• Provide documentation and train end users on the accurate use of room equipment.
• Perform equipment, firmware, and software upgrades to existing room installations.
• Responsible for equipment definition, procurement, and coordination of office AV installs with third-party integrators and requesters.
• Complete other tasks as needed.

Requirements

• 4+ years of experience working and supporting Audio Visual systems and Video Conference Rooms.
• Knowledge of professional audio-visual equipment including video-conferencing codecs, audio processors, microphones, mixers, amplifiers, speakers, TVs, and projection systems.
• 3+ years experience with Cisco Video Conferencing Systems, Crestron Control operation and programming, and AMX Control operation and programming.
• 3+ years experience with web-based collaboration tools such as WebEx, Google Meets, and MS-Teams.
• Ability to walk to multiple conference rooms/offices throughout the day located throughout the facilities.
• Willingness to work flexible hours and occasional weekends.
• Experience with room/desk booking solutions (Google Calendar).
• Experience with Digital Signage solutions (ChromeBox/AppSpace).
• Associates Degree or equivalent from a two-year college or technical school desired.
• Demonstrate a customer-focused approach to support with excellent communication skills.

Nice-to-haves

• Certified Technology Specialist (CTS) Certification
• Crestron Core Track Certification(s)

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Vision insurance