Driver Manager - Dedicated Transportation

Ryder - Birmingham, AL

Full-time - Mid Level

Birmingham, AL

10,001+ employees

Rental and Leasing Services

About the position

The Driver Manager FLEX is responsible for managing and coaching drivers within a designated geographical area, ensuring they have a positive employee experience while meeting customer expectations. This role involves direct oversight of drivers' day-to-day activities, promoting safety, and enhancing driver satisfaction and productivity.

Responsibilities

• Directly manage the day-to-day work of the drivers.
• Responsible for professional, timely and effective internal and external drivers' interaction via phone calls and system messages.
• Maintain driver detention time.
• Review Lytx events and coach drivers accordingly, documenting behaviors in Workday.
• Review HOS violations in Geotab and coach drivers on related violations, documenting as necessary.
• Ensure tracking of driver attendance, pay, status, etc., in Workday.
• Provide ongoing direction and leadership to drivers to ensure excellent customer service and KPI achievement.
• Collaborate with others in the company to identify and implement solutions to improve driver retention.
• Manage driver payroll and ensure drivers have quality time at home.
• Ensure driver training is in compliance.

Requirements

• H.S. diploma/GED required.
• Bachelor's degree preferred in Business, Logistics, Supply Chain.
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field preferred.
• Two (2) years or more direct supervisory/leadership experience required.
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required.
• Logistics industry knowledge advanced required.
• Knowledge and understanding of Customer/Company local and Federal regulations advanced required.
• Fundamental knowledge of Supply Chain Management components intermediate required.

Nice-to-haves

• Strong oral and written communications skills.
• Ability to create and maintain professional relationships within all levels of the organization.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Detail oriented with excellent follow-up practices.
• Strong leadership skills.
• Ability to engage and coach employees.
• Creatively Problem Solve.

Benefits

• Comprehensive training and professional development opportunities.
• 401(K) Savings Plan with company match.
• Discounted stock purchase options.
• Performance-based annual cost of living increases.
• 12 weeks of paid maternity leave.
• Additional day of Paid Time Off for Military Veterans.