DRUG-GEN MDSE/CLERK

Kroger - Seattle, WA

Part-time - Entry Level

Seattle, WA

101-250 employees

Food and Beverage Retailers

About the position

The position focuses on creating an outstanding customer experience through exceptional service while maintaining a safe and clean environment. The role involves assisting the department manager in achieving sales and profit goals, monitoring quality assurance standards, and promoting the company's core values. The position is based in Portland, Oregon, and is part of the Fred Meyer family, which emphasizes diversity, inclusion, and community engagement.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment.
• Assist the department manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Offer product samples to help customers discover new items.
• Inform customers of Drug GM specials and recommend items to ensure they get the products they want.
• Review 'sell by' dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents and report safety risks or illegal activity.

Requirements

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Ability to work cooperatively in a high-paced environment
• Ability to manage conflict in a reasonable manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary.

Nice-to-haves

• Experience in customer service roles
• Knowledge of product sampling techniques
• Familiarity with safety procedures in retail environments

Benefits

• Opportunities for career growth
• Flexible scheduling options
• Employee discounts on products
• Supportive work environment that values diversity and inclusion