Kroger - Southgate, MI

posted 3 days ago

Part-time - Entry Level
Southgate, MI
1,001-5,000 employees
Food and Beverage Retailers

About the position

The Drug-GM Clerk position at Kroger focuses on creating an outstanding customer experience through exceptional service. The role involves assisting the department manager in achieving sales and profit goals while maintaining a safe and clean environment that encourages customer return. The clerk will embrace the Customer 1st strategy and promote the company's core values, ensuring a welcoming atmosphere for customers.

Responsibilities

  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Offer product samples to help customers discover new items or products they inquire about.
  • Inform customers of Drug GM specials.
  • Recommend Drug GM items to customers to ensure they get the products they want and need.
  • Review 'sell by' dates and take appropriate action.
  • Label, stock, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal, and special ads.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

Requirements

  • Retail experience
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math

Benefits

  • Career growth opportunities
  • Employee discounts
  • Flexible scheduling
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