DRUG-GEN MDSE/CLERK

$34,382 - $41,912/Yr

Kroger - Tacoma, WA

Part-time - Entry Level

Tacoma, WA

5,001-10,000 employees

Food and Beverage Retailers

About the position

The Drug-GM Clerk at Fred Meyer is responsible for creating an outstanding customer experience through exceptional service. This part-time role involves assisting the department manager in achieving sales and profit goals while maintaining a safe and clean environment. The position emphasizes the importance of customer service and adherence to the company's core values, including respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Encourage associates to deliver excellent customer service.
• Maintain a safe and clean environment for customers.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Offer product samples to help customers discover new items.
• Inform customers of Drug GM specials and recommend items to ensure customer satisfaction.
• Review 'sell by' dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents and report safety risks or illegal activities.

Requirements

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Ability to work cooperatively in a high-paced environment
• Ability to manage conflict in a reasonable manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary.

Nice-to-haves

• Experience in customer service
• Knowledge of drug and general merchandise products

Benefits

• Flexible scheduling
• Employee discounts
• Opportunities for career growth