DRUG-GEN MDSE/CLERK

Kroger - Fort Wayne, IN

Part-time - Entry Level

Fort Wayne, IN

1,001-5,000 employees

Food and Beverage Retailers

About the position

The Drug-GM Clerk position at Kroger is a part-time role focused on creating an outstanding customer experience through exceptional service. The clerk will assist the department manager in achieving sales and profit goals while maintaining a safe and clean environment. The role emphasizes the importance of customer service and adherence to the company's core values, including respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment.
• Assist the department manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Encourage associates to deliver excellent customer service.
• Demonstrate the company's core values.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Offer product samples to help customers discover new items.
• Inform customers of Drug GM specials.
• Recommend Drug GM items to customers.
• Review 'sell by' dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with safety procedures.
• Practice preventive maintenance by inspecting equipment.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity.
• Work cooperatively in a high-paced environment.
• Manage conflict in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary.
• Provide support and assistance to minors, individuals with special needs, and older adults.

Requirements

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

Benefits

• Flexible scheduling
• Opportunities for career growth
• Employee discounts