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Dry Goods USA - Schaumburg, IL

posted 2 months ago

Full-time - Mid Level
Schaumburg, IL
Real Estate

About the position

As a Store Manager at Dry Goods, you will be responsible for driving retail growth by motivating associates to provide exceptional customer service and helping customers create their personal style. You will oversee store operations, ensure the achievement of store goals, and maintain a fashionable and inspiring store environment.

Responsibilities

  • Motivate store employees to deliver outstanding customer service and lead by example.
  • Execute all duties of a sales associate and keyholder.
  • Coordinate the interview process, including screenings, interviews, and references.
  • Maintain appropriate staffing levels and forecast future staffing needs.
  • Assess associate performance to improve service quality and increase sales, providing feedback and performance evaluations.
  • Develop associates' skills to meet store goals through ongoing training for new and existing employees.
  • Complete payroll and time clock maintenance.
  • Administer employee benefit enrollment and usage.
  • Implement merchandising plans and monitor the store's visual appearance and cleanliness.
  • Develop and implement solutions to solve customer problems and business needs.
  • Be available to work a rotation of day, evening, and weekend shifts.

Requirements

  • Mid-level experience in retail management or a related field.
  • Strong leadership and motivational skills to drive team performance.
  • Excellent customer service skills and the ability to engage with customers effectively.
  • Experience in conducting interviews and managing staffing processes.
  • Ability to assess performance and provide constructive feedback.
  • Strong organizational skills to manage payroll and employee benefits.

Nice-to-haves

  • Experience in visual merchandising and store presentation.
  • Knowledge of retail sales strategies and customer engagement techniques.

Benefits

  • Competitive wages
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • Promote from within philosophy creating career opportunities.
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